Business Office FAQ's

Business Office Notes

Before enrolling in Riverside Preparatory Academy, each family will need to complete an enrollment contract. The contract is accessible through your myRiverside portal and assigned by the Enrollment Management staff.

Once the contract has been completed and submitted, you will need to set up your FACTS account. Enrolling with FACTS Management is an easy process, and you can get started by following this link. The website will require you to enter payment information and select a payment plan. The tuition amount and payment plan will be completed by our business office staff after your account has been created. The information they enter is based off of your contract. The contract, FACTS account, and deposit must all be completed before the student enrolls.

Once created, you may access your FACTS account at any time by clicking the tile for FACTS in your myRiverside portal. This will allow you to see your payments, due dates, billing information, and incidentals. We recommend checking your account frequently as incidentals are posted monthly.

FAQs

List of 7 items.

What forms of payment are accepted?

Riverside accepts cash, checks, wire transfers, and credit cards. Parents who choose to pay tuition and/or incidental fees with a credit card are responsible for the credit card fee, which is approximately three percent.
Can I set a credit limit for my Cadet's accounts?

Your cadet may purchase items in the cadet store and/or the Goomba Grill, and you may set a limit on this account. You will receive either a text message or email in real time detailing any cadet transaction in the grill or cadet store. If you would like to increase your cadet’s credit limits, please contact Debbie Dunn, cadet store manager, at ddunn@riversideprep.org.
Will my cadet need spending money?

Riverside is a cashless campus; however, cadets may have a debit or credit card with their name on it to make purchases.
What other expenses should I expect?

Consumable workbooks and paperback books, which will vary per class, are an additional expense. Cadets are responsible to turn in the text books assigned to them at the end of each semester. Any books not returned will be charged to the cadet’s account. There are infirmary charges for any shots, tests, and physicals, and there is a $150 fee per semester for cadets who require daily medication or supplements. If your cadet has a cell phone on campus, there is a $50 annual cell phone fee to cover administrative costs of daily checking phones in and out with the TAC officer.
When are my incidental fees due?

Automatic payments are drafted through FACTS on the 20^th of the following month the charge is incurred. For example, May charges will be on your June statement and due June 20. A late fee of $40 will be charged by FACTS on the 25^th of each month, if payment has not been received.
How can I change my payment information?

Changes to banking information must be made at least three business days before your next scheduled payment. You can update your banking or recurring credit/debit card information by logging into your FACTS account.
How can I see my monthly charges?

Simply click on the dollar amount billed in FACTS and it will drill down to the various categories such as cadet store, activities, etc.